HKQAA ESG Portal
HKQAA ESG Portal

ESG Aspects and Related Information or Activities

Water Management

  • Install water purifier and stop using bottled water dispenser in the office.

Energy Management

  • Record consumption of purchased electricity (e.g. CLP, HKE, CSG, CEM), Gas, LPG

Waste Management: Reuse, Recycling & Resource Recovery

  • Place recycle bins in common area

Reduction of Plastic Usage

  • Replace single-use items: straws and stirrers with compostable alternatives
  • Provide refillable water from water dispensers in common areas

Green Building Design

  • Install energy-efficient systems or equipment to reduce heating/cooling loading

Renewable Energy Use and Purchased

  • Enhance sourcing of suppliers using renewable electricity

Greenhouse Gas Emission Calculation

  • Enhance sourcing of suppliers committed to reduction of GHG emissions

Participation in Carbon Market

  • Enhance sourcing of suppliers committed to reduction of carbon emissions

Food Waste Management

  • Place recycle bins of food waste in common area

Hazardous Waste Management

  • Use low VOC or non-VOC paint for renovation or other paint work

Air Quality Management

  • Record particulate matter (PM) or air pollutants

Ozone Depletion Substance Reduction

  • Provide introduction to employees on Ozone Depletion Substance Reduction

Prevention of Pollution

  • Identify sources of pollution such as air pollution, water pollution, soil pollution, noise pollution and light pollution

Sustainable Resource Use

  • Simplify the part structure and packing of a product or design with sustainable materials (reusable, recyclable and repairable)

Biodiversity Enhancement, Maintain Natural Habitats

  • Provide introduction to employees on Biodiversity Enhancement

Supply Chain Environmental Assessment

  • Adopt an assessment methodology and toolkit to evaluate the environmental performance of the supply chain

Climate Change Mitigation and Adaptation

  • Develop strategy for climate change adaptation and mitigation

Promotion of Life Cycle Assessment (LCA)

  • Reduce the environmental impact of packaging throughout its lifecycle

Reduction of Transport Volume

  • Reduce product distribution-related transportation (upstream and downstream transportation) such as local sourcing and production

Data Protection and Privacy

  • Obtain data by lawful and fair means

Occupational Health and Safety

  • Record occupational injuries and emergencies

Diversity, Equality and Inclusion

  • Implement initiatives on equal remuneration and benefits for all employees, regardless of gender or age

Customer Service, Support, Complaint Handling and Dispute Resolution

  • Record customer complaints
  • Implement complaint handling mechanisms
  • Offer warranty on products and services

Anti-Corruption

  • Provide guidance on developing anti-corruption policies or establish oversight mechanisms for handling complaints related to corruption

Promotion of Social Responsibility in Value Chain

  • Implement fair business practises throughout the value chain, such as fair price, adequate delivery time and stable contracts

Fair Competition

  • Cooperate with relevant authorities to ensure compliance on fair competition

Customer Health and Safety

  • Provide products and services with considering normal foreseeable conditions of use or potential misuse scenarios

Service and Facility Support for Vulnerable Groups

  • Provide services and facilities for individuals with disabilities

Resolving Complaint

  • Establish an independent complaint handling process

Right at Work, Freedom of Association on Collective Bargaining

  • Provide training on the elimination of discrimination regarding employment and occupation

Employment and Employment Relationship

  • Provide skill development, recognition programs, learning programs to employees

  • Identify risks of the operation of child labour
  • Implement initiatives to prevent child labour by supporting ethical supply chains and avoiding products associated with child labour

Marketing and Labelling

  • Provide factual and unbiased information
  • Implement fair contractual practises and ethical, responsible marketing
  • Provide product information such as product performance, country of origin, energy efficiency, ingredients, safe use, storage and disposal conditions

Local Community Involvement

  • Donations to community development
  • Offer opportunities to stakeholders to participate in volunteering, tours or events

Corporate Compliance

  • Maintain compliance with restricted substances regulations

Strategy for Sustainability Development

  • Set sustainability goals aligned with organisation's mission and values

Board and Management Roles & Responsibilities

  • Dedicate sustainability team / committee within the board with clear roles and responsibilities

Risk and Opportunity

  • Introduce employees to TCFD, scenario analysis and the Carbon Disclosure Project

Economic Performance Assessment

  • Adopt innovative technology to improve economic efficiency, streamline operations, gain valuable insights, and enhance profitability
  • Water Management
  • Energy Management
  • Waste Management: Reuse, Recycling & Resource Recovery
  • Reduction of Plastic Usage
  • Green Building Design
  • Renewable Energy Use and Purchased
  • Greenhouse Gas Emission Calculation
  • Participation in Carbon Market
  • Food Waste Management
  • Hazardous Waste Management
  • Air Quality Management
  • Ozone Depletion Substance Reduction
  • Prevention of Pollution
  • Sustainable Resource Use
  • Biodiversity Enhancement, Maintain Natural Habitats
  • Supply Chain Environmental Assessment
  • Climate Change Mitigation and Adaptation
  • Promotion of Life Cycle Assessment (LCA)
  • Reduction of Transport Volume
  • Data Protection and Privacy
  • Occupational Health and Safety
  • Diversity, Equality and Inclusion
  • Customer Service, Support, Complaint Handling and Dispute Resolution
  • Anti-Corruption
  • Promotion of Social Responsibility in Value Chain
  • Fair Competition
  • Customer Health and Safety
  • Service and Facility Support for Vulnerable Groups
  • Resolving Complaint
  • Right at Work, Freedom of Association on Collective Bargaining
  • Employment and Employment Relationship
  • Child Labour
  • Marketing and Labelling
  • Local Community Involvement
  • Corporate Compliance
  • Stakeholder Engagement
  • Strategy for Sustainability Development
  • Board and Management Roles & Responsibilities
  • Risk and Opportunity
  • Economic Performance Assessment